Director of Operations
Courtney graduated from Dowling College with a B.A. in English. An underlying interest in business operations is what inspired her to start her career as a sales executive and call center manager. After nearly 3 years in customer relations she made the decision to begin working in the financial industry. Her passion for customer service and the ability to put the client first has always been at the core of her career.
Now, with nearly 10 years in the financial industry, Courtney has become a trusted and dependable first line of contact for clients. She has worked alongside Scott Frayler for 5 years and has been there for his clients every step of the way. Coming from a law enforcement family, Courtney understands the value of service and the thought that goes into your everyday decisions.
Courtney is also a licensed Life and Health Insurance Agent and a certified Notary Public. When she is not in the office, she can be found spending time with her husband and two daughters.